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ARCADE ATTENDANT

If you enjoy a fun work environment, the ability to work in a family friendly atmosphere, Fun. ZoneZ, LLC, is looking for enthusiastic, motivated people who like to have fun while ensuring our guests get the best possible experience at our Arcade Gaming Center location.

Essential Duties & Responsibilities:

  • Notify Game Techs of any machine errors and return game play credit to guests. 
  • An Arcade Attendant is responsible for greeting quest, facilitating arcade attractions and exceeding guest service expectations while providing a fun and exciting atmosphere.
  • Assisting guests with card points and redeeming arcade points as well as removing obstructions on arcade machines and ensuring appropriate guest conduct.
  • All positions are responsible for assisting guests in various areas, in many capacities, and following Fun Zonez high standards of quality Guest satisfaction.
  • Greet and responds to Guests in a friendly and positive manner with a sense of urgency.
  • Assists guests with change, point redemption, and all courtesy transactions throughout the arcade.
  • Perform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfaction.
  • Explains operation of games to Guests.
  • Ensure the daily operation of the attraction adheres to operating procedure guidelines.
  • Assist in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing.
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting.
  • Ensure arcade area adheres to the highest standards of cleanliness, presentation, and service.
  • Assist in other retail outlets as needed Basic.
  • Actively look for ways to help and interact with guests.
  • Pay attention to detail, focuses on Guest and understands basic game and simulator operations.
  • Observe, instruct and monitor Guests for safety and guideline adherence.
  • Assist with Guest recovery and notifies manager to ensure positive Guest experiences.
  • Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
  • Work as a team player in meeting guests needs and assisting other departments.
  • Attend all required department and company meetings and training sessions.
  • Maintain a clean work area in compliance with Games policies and procedures.
  • Knowledgeable of facility emergency procedures.
  • Perform Opening, Running and Closing department duties as assigned.
  • Adhere to proper uniform guidelines.
  • Display excellent communication skills.
  • Show eagerness to learn new skills.

Qualification & Skills:

  • High school education or equivalent.
  • Flexibility regarding scheduling based on business demands.
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide.
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures. 
  • Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits:

  • Strong customer service skills.
  • Ability to multi-task and prioritize a variety of tasks with minimal direction.
  • Previous experience with cash transactions and Point of sale systems.
  • Excellent teamwork skills.

Physical Requirements:

  • Performs functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.
  • Walk or stand for long periods of time.
  • Work days, nights, holidays and weekends.
  • The environment includes bright, dim of flashing lights and loud sounds.
  • Ability to use a point of sale system and other electronic equipment as needed.
  • Maintains safety standards at all times.
  • Pleasant and social able personality. 

NOW HIRING

FOR MORE INFORMATION PLEASE CALL

(313) 605-6677

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